Senior Product Manager – MCP/API Platform

Role overview

Payoneer's aim for this position is simple to state: anything a customer can do in the Payoneer app should also be reachable programmatically, either through self-serve APIs or through an MCP interface that AI agents can call. The company already publishes a large API catalogue, yet only a small share of customers can actually use it, and getting a new integration live still takes weeks. That limits adoption and holds back the retention gains Payoneer sees from integrated customers.

This is a newly created area with no previous owner, so the strategy, vision and roadmap start with you. You will set the plan for closing the access gap, treat API availability as a growth and retention driver, and take the MCP / AI-native work from prototype to a production service. The role reports into Platform Product leadership and works day to day with Product, R&D, Risk, Security, Legal and go-to-market teams.

What you will do

• Move Payoneer's MCP effort out of proof-of-concept and into production, surfacing capabilities such as account balance, transaction history, payouts and FX as tools callable by agents like ChatGPT and Claude.
• Work with the Account Security and Core Foundations teams on authentication, governance and a cautious read-only-first rollout of the MCP layer.
• Define and drive the strategy that lets far more customers reach Payoneer's existing APIs, with three execution threads: onboarding customers can complete on their own, a better developer experience, and governance of the API estate.
• Shorten integration onboarding from weeks to something customers can complete on their own, and tie that to adoption and retention outcomes.
• Collect input from Customer Success, Sales and regional go-to-market teams across EMEA, LATAM and APAC and shape it into a prioritised, evidence-based roadmap.
• Build and defend the business case, including quantifying how API-integrated customers retain compared with others.
• Coordinate Risk on eligibility rules, Security on the MCP/API risk model, Legal on data-sharing and LLM integration questions, plus Pricing and Engineering, so launches ship and deliver results rather than just features.

What the employer is looking for

• At least six years in product management, with meaningful time spent owning API, platform, developer-facing or integration products.
• Enough technical depth to talk through REST APIs, webhooks and events, OAuth-based authentication, SDKs and how integrations are architected, in direct conversation with engineers.
• A record of walking into an ambiguous, unowned space and producing clarity: a strategy, a roadmap and shipped product, largely under your own steam.
• Experience building self-serve or developer-facing experiences and moving measurable adoption and time-to-value numbers.
• Strong cross-functional leadership, with the ability to align Risk, Security, Legal, go-to-market and Engineering around common goals and keep momentum.
• Analytical, data-led decision making, including comfort defining new metrics where none currently exist.
• Fluent written and spoken English.
• Based in India, able to work in a hybrid arrangement and collaborate across global time zones.

Good to have

• Hands-on time with AI-native interfaces, whether MCP, tooling for agents or LLM-based integrations, and an informed view on the direction agent-driven finance is taking.
• Background in fintech, payments or another regulated sector, with practical experience working inside compliance, risk and security constraints.
• Familiarity with API aggregators and ERP or accounting ecosystems, for example Codat, Rutter, Xero, QuickBooks or NetSuite.
• Previous work turning an internal API estate into a product: governance, standardisation and developer adoption at scale.
• A builder mindset, having taken an initial customer or use case and grown it into something repeatable at scale.

About Payoneer

Payoneer, founded in 2005, is a global financial platform built to take the friction out of cross-border business, with a stated mission of connecting underserved businesses to the global economy. It has more than 2,500 employees worldwide and serves customers and partners across more than 190 countries and territories. Its services span global payments, compliance, multi-currency and workforce management, working capital and business intelligence.