Director, Product Management

Role overview

This director-level post carries full product ownership of Q2's developer platform: the tooling and services that partners, customers and Q2's own teams rely on to build on, extend and integrate with its digital banking products. The scope takes in SDKs and public APIs, Q2 Code, a developer portal, sandbox environments, a marketplace, the Tecton design system and connectivity built on the FDX open-banking standard.

The job sits where engineering, product and go-to-market meet. You would set the platform vision, work with engineering on the underlying APIs, tooling and infrastructure, and keep the separate surfaces behaving as one joined-up platform. Developer experience is yours from a builder's first API call to a live production integration, and you would lead and grow the product management team responsible for it.

What you will do

• Set the long-range vision and product strategy for the developer platform (the portal, sandboxes, marketplace, APIs, SDKs, Q2 Code, Tecton and FDX/open-banking connectivity) and see it through to delivery.
• Lead and grow a group of product managers, with accountability for recruiting, organisational structure and performance.
• Decide the priorities and tempo of platform investment, keeping Agile delivery with engineering and scrum teams tied to strategy and commercial goals.
• Work with leaders in engineering, design, go-to-market, legal, risk and compliance to ship platform initiatives.
• Make sure data connectivity and every developer-facing product meet the required bar for privacy, confidentiality, security and availability.
• Hold the budget and make the resourcing and investment calls for the function.
• Act as Q2's external voice on open-banking and platform strategy with fintechs, partners and standards bodies such as FDX.
• Keep the board, the executive team and major partners informed about platform direction, progress and commercial results.

What the employer is looking for

• 12+ years of experience (8+ accepted alongside an advanced degree), with at least 3 of them spent in charge of API, platform or developer-facing products.
• 5-7 years of people management, including developing staff.
• A solid product management track record in fintech, financial services or developer/API platforms.
• First-hand ownership of API products or developer platforms, for example developer portals, marketplaces, SDKs or public APIs.
• Working proficiency in Agile delivery, API and platform architecture, and analytics or data tooling.
• Strong communication, organisation and problem-solving abilities.
• Fluent spoken and written English.
• Authorisation to work in the U.S. for any employer; Q2 cannot currently provide or take on visa sponsorship.

Good to have

• Knowledge of data-interoperability and open-banking standards such as FDX, plus consent and access models for financial data (listed as preferred, not mandatory).

Benefits and compensation

• Hybrid working opportunities
• Flexible time off
• Mentoring and career development programmes
• Health and wellness cover, including health insurance and parental leave with pay for new parents who qualify
• Company philanthropy and community volunteering programmes
• Peer recognition scheme (You Earned It)

About Q2

Q2 supplies digital banking and lending technology to credit unions, banks, fintechs and alternative finance firms, both in the U.S. and abroad. Its stated mission is stronger, more diverse communities, achieved by reinforcing the financial institutions that serve them, and it has pursued that for over 20 years. The company highlights employee recognition through its ChangeMakers awards, internal mobility, volunteer days and a Homecoming Week, and says it is bringing a banking-first discipline to AI in financial services.